Complaints Book · Libro de Reclamaciones

Your voice matters.

In accordance with Peru's Consumer Protection Code (Law No. 29571) and the Complaints Book Regulation (Supreme Decree No. 011-2011-PCM), Amoramar provides this virtual Complaints Book. The legal terms Reclamo and Queja are kept as defined by Peruvian law.

Legal name

Quiasmo S.A.C.

RUC

20615836100

Establishment

Av. Pardo y Aliaga 672, San Isidro, Lima, Perú

Claim sheet No.— — —

Date

1 Consumer identification

Full name * Document type * Document No. * Address * Phone * Email *

The consumer is a minor Name of parent or guardian *

2 Product or service

Product Service

Amount claimed (S/) Description

3 Detail

Reclamo (Claim)Disagreement related to the product or service. Queja (Complaint)Disagreement not related to the product or service (e.g. service).

Details of your claim or complaint * Your request *

I declare the information provided is truthful and authorize Amoramar to use it to address and respond to this record.

The provider must respond within no more than thirty (30) calendar days, extendable by an equal period, under the Complaints Book Regulation (S.D. No. 011-2011-PCM).

Filing this claim or complaint does not prevent you from using other dispute-resolution channels and is not a prerequisite to file a complaint with INDECOPI.

Record created

Thank you, .

Your record number is . Keep this code as proof. We will reply to the email provided within a maximum of 30 calendar days.